Apparently, Microsoft has serious reason for concern when it comes to Xbox Live. Microsoft has just rolled out its first most likely of many conditions required to update your Xbox 360 Live edition. Yes, it has new voice and gesture controls, but you may have to sign a new contract with an updated terms of service.
This contract now has a few clause that requires you to sign away your right to sue the company for any reason related to Xbox live. Should something unexpected to happen to your Xbox or the Xbox Live service, you are on your own.
The gist is to protect Microsoft from frivolous suits. However, we have our doubts, the contract would also protect Microsoft from legitimate suits with real potential issues. You cannot enter into any class action suit. So why all the red tape?
Because Microsoft has been sued before. The company is no stranger to consumer lawsuits in relation to the Xbox 360, and the “red ring of death” was one of the most famous problems. The “red ring of death” killed thousands of Xboxes, and Microsoft had to extend the warranty and replace a lot of consoles. Our question would be, why not take the extra time to just make the program right the first time around?
Sony actually preempted them, writing a similar clause in the Playstation Network terms of service to prevent class action lawsuits. However, even though consumers are technically signing, Sony has still faced legal challenges to that program.
Electronic Arts has also already taken steps to prevent lawsuits with the “no sue” clause in their terms of service.
We find this kind of policy to be absolutely reasonable. It’s not hard to see why companies are doing what they are doing. A lot of us would do the same thing were we in their position. However, we do think that this kind of method discourages better technology, better innovations, and company responsibility.
As the market progresses, rumor has it that the newest Xbox 360 to be introduced will come with a lip reading Kinect for an even greater user experience. Whether it will be coming in the next few months, the next year, or a few years from now, we can’t be sure. However, the rumors keep rolling in for a radically different model.
It’s every nerd’s dream: to become a video game tester, and there are multiple companies online that say that if you pay this nominal fee, they will hook you up with companies who will pay you or at least not charge you to test out their video games. The closest I’ve ever gotten was at Universal Studios when they let park visitors try out a new video game to see how it went over. 
